Shipping/Delivery Methods

Delivery time is approximately 7 days from the time of order to finish.

We do not deliver to a PO BOX, unless you live in remote areas. 

Placing your order:

  • Postal charges will be added to your final invoice if placing an order under $100(Free Shipping over $100, Australia only). Postage costs are based on the weight of the garments in your shopping bag. Refunds on all items do not include shipping fees.
  • Once you have placed your order you will receive your invoice via a confirmation email.
  • Dress Smart Club members will receive their 5% discount to their orders once they have signed-in. This does not apply to the provision of corporate uniforms.

DELIVERY INFORMATION uses a number different freighting companies, depending on your location and the size of the parcel. Many parcels will need a signature when delivered, so someone needs to be at home. Please remember this when putting in your shipping address. Thanks.

If you would like more information about our delivery service, please email us.

We prefer face-to-face delivery to our customers. To ensure the safety and security of your order, our delivery people are instructed not to leave parcels unless someone is available to accept the delivery, or unless you have given us special instructions.

Please note that if special instructions are given, we are not able to accept responsibility for the security of the package. On your order form please specify a delivery address where you are confident that you will be present (eg, work) or where someone can accept the delivery on your behalf.

If you are not home at the time of your delivery, a card will be left stating that your order is available for pick up.

Most courier services (in Australia) deliver to residential addresses between 11:00 am and 3:00 pm, for
business addresses, before 10:30 am.

Postal Charges within Australia

Parcels sent out with Express Post, if you are not at home you can pick it up from your local Post Office with your number.


Signature Delivery Time
from Despatch

No 2 Days $7.80 - $12.80

Postal Charges Overseas


Signature Delivery Time
from Despatch

Australia Post Airmail
No 6 - 20 days
Large items sent by Air Mail, a price will be emailed to you for approval.

We are unable to give exact delivery times for overseas orders due to the differing postal services throughout the world and possible delays due to customs over which we have no control.

Customs For Overseas Orders

Some countries have import duty on goods entering their country. The amount you are allowed to import varies from country to country and you are responsible for all charges that may be applied to allow your goods to leave customs. We are unable to estimate what these charges might be.

*Please note that does not accept responsibility for deliveries that have not been signed for.

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